Management

Operations and Training Supervisor

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37 State St. Unit 3, Belchertown, Massachusetts, 01007, US

Operations and Training Supervisor

Job Type: Full Time

Schedule: Day Shift

Industry: Pest Control / Outdoor Services

Experience Level: Supervisor / Operations Management

The Job

Mosquito Joe of Amherst - Charlton is hiring an Operations and Training Supervisor to lead our field service professionals’ team and oversee daily field operations. This role is for someone with a growth mindset who leads from the front — working alongside the crew, setting clear expectations, setting people up for success, and making sure work is done right every day.

If you have led crews in pest control, landscaping, lawn care, utilities, construction, facilities, delivery, or other route‑based service work, this role will feel familiar.

We provide outdoor pest-control only — mosquitoes, ticks, fleas, ants, beetles, spiders, rodents, and other outdoor pests. No crawl spaces. No attics. No indoor work.

What You’ll Do

  • Lead, create, and support a team of field technicians, i.e., service professionals
  • Set and run daily field operations including routes, schedules, and service quality
  • Have a plan, set clear expectations, and hold technicians accountable
  • Support a strong brand reputation through direct dealings with customers and ensuring customer satisfaction
  • Communicate field performance, staffing needs, and challenges to management

This is a field‑first leadership role. You will spend most of your time supporting technicians and creating an environment where your team can thrive and grow, not sitting behind a desk.

This Role Is a Good Fit If You:

  • Have experience successfully training and leading crews or route‑based teams
  • Are comfortable coaching and giving directions and feedback
  • Take pride in doing quality work, running clean operations, and offering green solutions
  • Care about details, safety, efficiency, and team performance
  • Want to help people stay healthy and enjoy their property and home/business

Preferred Experience and Abilities

  • Prior crew lead, supervisor, or field leadership experience
  • Background in pest control, landscaping, lawn care, utilities, construction, or service routes
  • Able to efficiently set and manage daily schedules, routes, and priorities
  • Have or willing to get a MDAR Applicator License
  • Valid driver's license and clean driving record

Pay & Benefits

  • Competitive salary $45,000 – $53,000 a year depending on experience and skills
  • Full‑time, year‑round position with workload tied to business' seasonal activity
  • Collaborative Work Culture where respect, integrity, and fun are all equally important.
  • Paid Time Off. Paid training. No nights.
  • 401(k) with Company Match. Paid Holidays.
  • Friends and Family Discounts. Referral Program.
  • On-the-job Training. Tuition Reimbursement.
  • Employee Discounts. Commissions. Bonuses.
  • Opportunities for Advancement as you and business grow.

Why Work at Mosquito Joe

We provide excellent service, treat our people with respect, and value leaders who take ownership of their teams. If you are looking for a hands‑on leadership role where your experience matters and your work is recognized, we’d like to talk with you.

Apply today. We contact qualified candidates quickly.

Apply
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